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<h3 style="font-family: Arial; font-weight: normal;">Quality Policy Statement of Tomsk Polytechnic University</h3>
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<p style="font-family: Arial;">Tomsk Polytechnic University has been doing its utmost to be at the forefront of licensed educational services, namely, in the raising up of specialists who are offered higher education or academic degrees, scientific research and projects, consultation, continual vocational training and retraining.</p>
<p style="font-family: Arial;">The quality management policy of Tomsk Polytechnic University is aimed at the continual provision of its customer services within the upper market level as well as a consistent improvement of their quality on the basis of productive feedback obtained from customers, suppliers and staff.</p>

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<p style="font-family: Arial;margin-left:210px;">Our priorities in decision-making processes are as follows:
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<li>Customer satisfaction</li>
<li>Competence of the staff</li>
<li>Corporate culture</li>
<li>Advanced technologies</li>
<li>Cost optimization</li>
<li>Health and safety</li>
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<p style="font-family: Arial;margin-left:210px;">The development, implementation and effective maintenance of the quality management system which involves the staff and activities of the whole university is targeted at the realization of this given policy.</p>
<p style="font-family: Arial;margin-left:210px;">The specialists of Tomsk Polytechnic University, who are competent in their specific spheres of activities, strive energetically to make the University recognized around the world and to help it to find its niche on the international educational market.</p>
<p style="font-family: Arial;">The top management is the leader in the realization of the quality management policy and is committed to providing all the TPU staff with support and appropriate resources.</p>
<p style="font-family: Arial;">The TPU quality policy is approved on all management levels and designed to confirm that all the services proposed by the University meet the complete requirements set by the TPU? customers and furthermore surpass their expectations.</p>

<p style="font-family: Arial;"><i>Rector of Tomsk Polytechnic University<br><b>Yuri P. Pokholkov</b></i></p>
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